Hardwood Warranty
Protect your hardwood floor warranty.
Understand Royal’s lifetime installation warranty, manufacturer product warranty basics, and the care habits that help keep hardwood coverage valid.
Explore Hardwood
Hardwood flooring guidance for every decision.
Compare hardwood types, installation choices, maintenance, and warranty basics.
Two Types Of Protection
Installation warranty and product warranty are not the same thing.
Royal Home Flooring backs eligible installation workmanship. Product warranties come from the manufacturer and depend on the specific hardwood, finish, use, and care requirements.
Royal installation warranty
Royal Home Flooring offers a lifetime installation warranty for eligible hardwood flooring installation workmanship.
Manufacturer product warranty
Product warranties come from the manufacturer and vary by hardwood type, finish, collection, and use conditions.
Care keeps coverage stronger
Moisture, wax, steam, harsh cleaners, pets, scratches, and neglect can create warranty problems.
Keep your paperwork
Keep product information, invoice details, care instructions, and warranty documents for future support.
Royal Home Flooring
Lifetime installation warranty.
Royal’s lifetime installation warranty is designed to give homeowners confidence in the workmanship of their hardwood flooring installation. It is separate from manufacturer product coverage and subject to warranty terms, conditions, exclusions, and original project scope.
What it helps cover
- Eligible installation workmanship performed by Royal Home Flooring.
- The hardwood flooring installation itself, when installed by Royal under the original project scope.
- Installation-related concerns that are not caused by moisture, abuse, product defects, site movement, or work by others.
- Review and support when a customer believes an issue is connected to Royal installation workmanship.
What it does not cover
- Transition pieces, accessory trim, reducers, moldings, stair nosing, or other accessory pieces that come with or finish the hardwood floor.
- Manufacturer product defects, finish wear, color variation, natural wood characteristics, or product warranty claims.
- Moisture damage, leaks, pet accidents, flooding, excessive humidity, dry-out, cupping, buckling, or gapping caused by site conditions.
- Scratches, dents, pet claw marks, furniture damage, rolling chair damage, abuse, neglect, or normal wear from use.
Royal Home Flooring
Lifetime Installation Warranty Certificate
This certifies that eligible flooring installation workmanship for the customer project is backed by Royal Home Flooring under the terms and conditions of the lifetime installation warranty.
Terms, conditions, exclusions, and original project scope apply. Transition pieces and accessory trim are excluded.
What Can Void Coverage
Lifetime installation warranty still depends on proper conditions.
A hardwood floor can fail for reasons that are not installation workmanship. Moisture, abuse, structural movement, cleaners, and changes by others can all limit or void coverage.
Moisture or site-condition problems
Leaks, standing water, excessive humidity, dry climate conditions, subfloor movement, or structural issues can void or limit installation warranty support.
Improper maintenance
Steam mops, wet mopping, wax, oil soaps, harsh chemicals, or residue-building cleaners can create floor and finish issues.
Damage after installation
Dragging furniture, pet claws, high heels, impact damage, rolling chairs, sand/grit, or jobsite damage are not installation workmanship defects.
Repairs or changes by others
Cutting, altering, removing, reinstalling, sanding, refinishing, or repairing the floor by others may void or limit coverage.
Manufacturer Warranty
Product warranty comes from the hardwood manufacturer.
Manufacturer warranties vary by product. A prefinished hardwood product may separate finish wear coverage from structural coverage, while unfinished hardwood and site-finished floors may follow different finish and workmanship expectations.
Finish warranty
Some hardwood products may include finish coverage for a set number of years, such as 15 years, but the term depends on the specific manufacturer and product.
Structural warranty
Some hardwood products may advertise long-term or lifetime structural coverage, but it is still controlled by the manufacturer warranty document.
Product-specific terms
Solid hardwood, engineered hardwood, prefinished hardwood, unfinished hardwood, and different finish systems can all carry different warranty terms.
Protect Manufacturer Coverage
Common issues that can void or limit manufacturer warranty.
Always follow the product warranty document for your specific hardwood. These are common issues that often create problems with hardwood warranty claims.
Moisture, flooding, leaks, wet cleaning, steam, or humidity outside recommended ranges.
Wax, polish, oil soaps, abrasive cleaners, harsh chemicals, or non-approved cleaning products.
Scratches, dents, pet claw damage, high heels, furniture damage, rolling chair damage, or normal wear.
Improper installation, improper subfloor conditions, lack of acclimation, or site conditions outside product requirements.
Failure to follow manufacturer care instructions, failure to keep documents, or modifications made after installation.
Keep Warranty Strong
Simple care habits help protect the floor.
Hardwood warranties are easier to protect when the floor is cleaned correctly, protected from moisture, and treated like a finished wood surface.
Use manufacturer-approved hardwood cleaner, microfiber pads, felt pads, entry mats, and regular dust removal.
Avoid wax, steam mops, wet mopping, vinegar mixtures, oil soaps, harsh chemicals, and soaking the floor.
Keep pet nails trimmed, lift furniture instead of dragging it, and protect high-traffic areas with breathable rugs after the finish is ready.
Warranty Questions
Clear answers before and after installation.
The exact warranty depends on the project, product, manufacturer, and care instructions. These answers explain the general difference between installation and product coverage.
Does Royal Home Flooring offer a lifetime installation warranty?
Yes. Royal Home Flooring offers a lifetime installation warranty for eligible installation workmanship. Warranty terms, project scope, exclusions, and site conditions still apply.
Does the lifetime installation warranty cover transition pieces?
No. The lifetime installation warranty applies to eligible hardwood flooring installation workmanship and does not include transition pieces, accessory trim, reducers, moldings, stair nosing, or similar accessory pieces.
Is manufacturer warranty the same as Royal installation warranty?
No. Royal installation warranty relates to eligible installation workmanship. Manufacturer warranty relates to the hardwood product, finish, structure, and manufacturer-specific terms.
What usually voids hardwood warranty coverage?
Common issues include moisture, leaks, improper cleaning, wax, steam, harsh chemicals, pet damage, scratches, dents, furniture damage, humidity problems, improper maintenance, and work performed by others.
Do hardwood manufacturers usually offer finish and structural warranties?
Many hardwood products separate finish coverage from structural coverage. Some may offer finish coverage for a set term and longer structural coverage, but exact terms vary by manufacturer, product, finish, and use conditions.
Need Warranty Guidance?
Choose the right hardwood and protect it the right way.
Royal can help you compare hardwood options, understand installation expectations, and learn how to maintain the floor so avoidable issues do not become warranty problems.