Text / SMS Policy
Effective Date: June 1, 2026
This Text / SMS Policy explains how Royal Home Flooring may use text messages and similar communications when you contact us, request a free in-home estimate, submit a form, call us, text us, or otherwise provide your mobile phone number.
1. Consent to Contact
By providing your mobile number and submitting a form, requesting an estimate, calling, texting, or otherwise asking Royal Home Flooring to contact you, you authorize Royal Home Flooring to contact you by phone, text message, email, or other communication methods about your request, appointment, estimate, flooring project, products, services, promotions, or financing options.
2. Message Frequency
Message frequency may vary depending on your request, appointment status, project status, promotions, or customer service needs.
3. Message and Data Rates
Message and data rates may apply. Your mobile carrier may charge fees for text messages or data usage according to your mobile plan.
4. Opt Out
You may opt out of promotional text messages by replying STOP, when applicable. After you opt out, we may send a confirmation message. You may still receive non-marketing messages related to active appointments, estimates, projects, service, warranty, or customer support when permitted by law.
5. Help
You may request help by replying HELP, when applicable, or by contacting Royal Home Flooring directly.
6. No Purchase Required
Consent to receive marketing text messages is not required as a condition of purchase.
7. Supported Carriers
Mobile carriers are not liable for delayed or undelivered messages. Wireless service availability may vary by carrier and location.
8. Privacy
Information collected through text messages may be used according to our Privacy Policy. We may use service providers to help send, receive, manage, and analyze text message communications.
9. Contact
Royal Home Flooring
Website: myroyalflooring.com
Phone: 708-430-4663
Email: [add official company email]